FAQs
How do I know what will fit my machine?
We have a new sizing guide available for mini excavators on our website This chart will lead you to the right cover for your machine. All products also have recommendations in the description and dimensions and specs in the product photos. still unsure? send us an email - info@diggerlid.com or give us a call - 1300 661 881
Can I speak to someone?
Absolutely,
Our business contact number is 1300 661 881. Get in touch with us today!
Your pricing seems too reasonable, are they still good quality?
We know who uses our products and how they get used. We would only ever bring out high quality products for earthmovers. Our material is a heavy grade and is sure to stand the test of time and our fixtures (Zippers, straps and buckles) are all heavy and thick to ensure a durable product that will improve your creature comfort for many years.
Do you make custom covers?
Our rapidly growing range now fits over 60 machines, so chances are we have a cover for you. We do not actually tailor make covers to order, but we still encourage you to get in touch with us with your machine details. You show us the interest and we will provide the solution.
Do you make covers for other machines?
Your best bet to see what’s available is to check our website and social media pages. If nothing you desire is there, the best thing to do is ASK. We save every enquiry and with more interest comes a bigger range. A solution for you may just be on the horizon!
Can I tow with a DiggerLid on my machine?
For our PVC products, according to our liability the short answer is no. We classify this “extreme use” and any faults that occur from this won’t be covered under warranty. This does not mean we don’t trust our own product as it simply comes down to user discretion (driving around the corner to the site @ 60km/h might be okay but Driving an hour on the freeway @100km/h certainly is not).
Our NEW DiggerShield product is suitable for machine float which is available for a selection popular mini excavators.
Do your excavator enclosures fog up?
No they don't. We've designed the enclosures with a fully open front window to allow the best visibility and ventilation for the operator. Make sure you store DRY! If packed away wet the clear PVC can absorb some moisture temporarily but will dry and clear up with fresh air or in sun.
Are your products UV stable
Of course! Our products are designed to withstand any weather (Rain, snow, sun)
Can I see your covers in person before I buy?
Potentially! We have an expanding dealer network in Australia. Shoot us an email and we can try get you in touch with a local supplier.
How can I trust your online store?
Read our reviews and get in touch with our team (1300 661 881) or one of our customers! We have sold thousands of products to Australia and many other continents, supply to many trusted companies (Kennard's Hire, Supergroups, Clark equipment etc.) and plan on growing these avenues much more. There is just no way we can achieve this with dodgy products, shitty customer service or an unsecure online store. We are an authentic small Australian business working hard to help the earthmoving trade! We answer to every email and enquiry within 24 hours guaranteed. Not convinced? give us a call - 1300 661 881
How long will delivery take?
All orders are fulfilled and shipped at 12pm daily (excluding weekends).
All online orders are shipped via Australia Post (you can check their current regular or express service turn around here: https://auspost.com.au/service-updates/domestic-delivery-times
Tracking is provided with every order so that you can check live delivery status.
Do you Co-Brand?
Potentially, but read below
Some parameters to Co-Branding:
- minimum order quantity must be achieved
- Non negotiable full pre payment
- Great for dealership, hire or large fleet companies.
- 2-3 month turnaround